Employee Handbook

A Word About This Handbook

Thank you for choosing Arrowpoint Solutions, Inc. for your employment solution. Please review the policies, procedures, and working conditions described in this handbook. You will be asked to affirm that you have read, understand, agree to abide by, and acknowledge your receipt of, this employee handbook. These policies and standard of conduct describe the expected actions and behaviors of employees while conducting business for Arrowpoint Solutions, Inc. or any of its client companies or subsidiaries. Arrowpoint Solutions, Inc. strives to provide an employee-friendly environment in which goal-oriented individuals thrive as they achieve ever more demanding challenges. These policies, procedures and working conditions provide a work environment in which both client interests and employee interests are served. This handbook has been specifically developed for Arrowpoint Solutions, Inc. personnel who are employed in the temporary services of Arrowpoint Solutions, Inc., including positions that are temporary and temp-to-hire situations.

This employee handbook is not intended to create contractual obligations for Arrowpoint Solutions, Inc. of any kind. No employee handbook can anticipate every circumstance or question about the employment policies of Arrowpoint Solutions, Inc. Arrowpoint Solutions, Inc. reserves the right to revise, supplement, or rescind any past or existing policies or portions of the handbook from time to time, as needed. This will be done in the sole and absolute discretion of the company, as provided by law. Arrowpoint Solutions, Inc. will make every effort to notify employees when an official change in policy or procedure has been made, but employees are responsible for their own up-to-date knowledge of the policies, procedures, benefits and working conditions of Arrowpoint Solutions, Inc.

No provision in this employee handbook and standards of conduct can be waived without a written agreement signed by an office or Arrowpoint Solutions, Inc.; such a waiver, if granted, applies only to the employee for whom the waiver was granted at the time of the waiver.

Arrowpoint Solutions, Inc. is an equal opportunity employer. Arrowpoint Solutions, Inc. does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, ancestry, age, medical condition, handicap, veteran status, marital status, or sexual orientation. Arrowpoint Solutions, Inc. follows the employment policies contained in the ADA, which makes it unlawful to discriminate in employment against an individual with a disability. Arrowpoint Solutions, Inc. will provide reasonable accommodation to the known limitations of a qualified individual. This policy applies to all areas of employment including recruiting, hiring, training, promotion, compensation, and benefit programs.

Employment at Arrowpoint Solutions, Inc. is on an "at will" basis, which means that regardless of any provision in this employee handbook, either you (the employee), or Arrowpoint Solutions, Inc. may terminate the employment relationship at any time, for any reason, with or without cause or notice. No officer, employee or representative of the company is authorized to enter into an agreement, express or implied, with any employee for employment other than at-will.

Current Personal Data

It is your responsibility to keep your personal data current by notifying the staffing manager of Arrowpoint Solutions, Inc. promptly of any change of address, phone number, emergency contacts, number of dependents, or change in the next of kin or beneficiaries.

Non Harassment

Arrowpoint Solutions, Inc. maintains a workplace that is free of harassment of any kind and from any source. Harassment is prohibited of one employee by another employee, supervisor or third party for any reason including, but not limited to, veteran status. Harassment of third parties by our employees is also prohibited. The purpose of this policy is not to regulate the personal morality of employees. It is to assure that in the workplace, no employee harasses another for any reason. While it is not easy to define precisely what harassment is, it includes: slurs, epithets, threats, derogatory comments or visual depictions, unwelcome jokes and teasing. Any employee that is a victim of such harassment should immediately report the matter to the client company supervisor as well as a supervisor at Arrowpoint Solution, Inc. the company will investigate all such reports as confidentially as possible. Adverse action will not be taken against any employee who, in good faith, reports or participates in the investigation of a violation of this policy. Violations of this policy are not permitted and may result in disciplinary action, up to and including termination of employment.

Sexual Harassment

Sexual harassment of one employee by another employee, supervisor or third party is against corporate policy and unlawful. We firmly prohibit sexual harassment of any employee by another employee, supervisor or third party. Harassment of third parties by our employees is also prohibited. The purpose of this policy is not to regulate the morality of employees. It is to assure that in the workplace, no employee or third party is subject to sexual harassment. While it is not easy to define precisely what sexual harassment is, it includes: unwelcome sexual advances, requests for sexual favors, and/or verbal or physical conduct of a sexual nature including, but not limited to: sexually-related drawings, pictures, jokes, teasing, uninvited touching or other sexually-related comments. Sexual harassment of an employee or other third party will not be tolerated. Violations of this policy may result in disciplinary action, up to and including termination of employment. There will be no adverse action taken against employees who, in good faith, report violations of this policy and participate in the investigation of such violations.

Reporting Violations

Any employee who feels that (s)he is a victim of sexual harassment must immediately report such actions in accordance with the following procedure. (All complaints will be dealt with promptly and investigated thoroughly.)

1. Report the act immediately to the client company supervisor and a supervisor at Arrowpoint Solutions, Inc. If the employee would prefer not to discuss the matter with the client supervisor, (s)he may report the incident to any member of management at Arrowpoint Solutions, Inc.

2. Arrowpoint Solutions, Inc. will investigate every reported incident immediately. Any employee, supervisor or agent of the company who has been found to have violated this policy may be subject to appropriate disciplinary action, up to and including immediate termination of employment.

3. Arrowpoint Solutions, Inc. will conduct all investigations in a discreet manner. The company recognizes that every investigation requires a determination based on all the facts in the matter. We also recognize the serious impact a false accusation can have. We trust that all employees will continue to act responsibly.

4. The reporting employee and any employee participating in any investigation under this policy have the company's assurance that no reprisals will be taken as a result of a sexual harassment complaint. It is our policy to encourage discussion of the matter, in order to help protect others from being subjected to similar inappropriate behavior.

Living Our Values

Each employee of Arrowpoint Solutions, Inc. has an obligation to observe proper standard of conduct at all times. If any behavior of an individual interferes with the orderly and efficient operation of business, corrective disciplinary measures will be taken. Any incident of unethical conduct will be subject to disciplinary action, including any action of behavior that harms our relationship with our clients. The followed may result in disciplinary action, up to and including termination: (Since no one can anticipate every problem that may arise, this list is not inclusive of all terminable behaviors)

• Violation of company policies or policies of client companies while on assignment
• Violation of company safety rules or safety rules of client companies while on assignment
• Unauthorized or illegal possession, use or sale of alcohol or any controlled substance on company or client premises, during work hours, or while engaged in company business
• Violation, in any way, of our substance abuse policy
• Unauthorized possession, use or sale of weapons, firearms, or explosives on company premises
• Theft, dishonesty, willful destruction of property, or knowledge of these behaviors in another employee without reporting the information to a supervisor
• Verbal, physical, or sexual harassment of any kind
• Insubordination or refusal to accept reasonable work instructions from a client's supervisor
• Improper conduct, abusive language, or offensive behavior involving clients, client's personnel, our staff personnel, other associates, or third parties
• Disrespect towards fellow employees, client company supervisors, visitors, or any other person
• Poor attendance, poor performance, or leaving an assignment without notice
• Failure to report to an assignment or to call within a reasonable time prior to the beginning of an assignment to notify Arrowpoint Solutions, Inc. of an impending absence.
• Reporting to a client's place of business without notifying us or being dispatched by us
• Walking off a job (If you find the job is not as was described, or you believe that a client wants you to perform an unsafe task, do not walk off of the job. Call you staffing manager immediately.)
• False statement, falsifying documents, false injury claims

Disciplinary actions may include a verbal warning, written warning, suspension and/or termination. The appropriate disciplinary action imposed will be determined in the sole and absolute discretion of the company. Furthermore, Arrowpoint Solutions, Inc. does not guarantee that one form of action will necessarily precede another.